a7-email3-pcc.htm 16 May a reply from Ms Hales to ask if I'm still seeking an 'apology', she must be joking.

Complaint against the Guardian and Journalist Jon Robins
. . . . . Halton House, 20/23 Holborn, London, EC1N 2JD (0207 831 0022)
. . . . . complaints@pcc.org.uk

Complaint 112125
From: Rebecca Hales

Sent: Monday, May 16, 2011 3:20 PM
To: brianrgray@msn.com

Dear Mr Gray

Many thanks for your recent email. It would be preferable if you could respond to this email address in future, rather than through our generic 'complaints' email.

I note that you remain unsatisfied with the newspaper's response to your complaint (particularly as you contacted it promptly following publication).

I will pass your further criticism on to the newspaper and will ask if it is able to contact, on an informal basis, the third party websites that have republished the article to ask whether they would be willing to remove/amend the item under dispute.

However, before I revert to the newspaper, can you confirm if it is the case that you are still seeking the apology requested in your email of 30 March to Mr Robins? If so, would this take the form of a private or public apology?

I look forward to hearing from you.

Kind regards,

Rebecca Hales
Complaints Officer

Press Complaints Commission
Halton House
20/23 Holborn
London EC1N 2JD
Tel: 020 7831 0022
Website: www.pcc.org.uk